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Who We Are

T.J. DiGrazia is Manager/Owner of PostCAP, LLC and has over 10 years of experience managing speech-to-text services for the deaf and hard of hearing community. In addition, he is employed by Alternative Communication Services, LLC as Operation Manager where he handles client relationships and coordinates a large staff of independent contractors. Prior to working at ACS, Mr. DiGrazia worked for a Fortune 5 financial institution as a Credit Analyst. He holds a BA and an MBA from National-Louis University.

Philip A. Hyssong is a Manager/Owner of Alternative Communication Services, LLC, EduCAPTION, LLC and PostCAP, LLC. His primary work is the strategic leadership of EduCAPTION and ACS while providing support and direction to PostCAP, LLC. Prior to launching ACS, PostCAP, LLC and acquiring EduCAPTION, LLC, Phil was Executive Director of a media company specializing in Christian media that focused on the needs of people who were deaf or hard of hearing. Mr. Hyssong developed a post-production captioning division at this ministry and began offering captioning services to a then emerging market. He holds an undergraduate degree in Education from Concordia University Chicago, a Master's degree in Instructional Design from Northern Illinois University, is a Certified Manager of Reporting Services through the National Court Reporters Association and successfully completed the TypeWell training program.

Mike Cano is a highly-certified realtime writer and Manager/Owner of Alternative Communication Services, LLC. He is based out of Tampa, Florida, and has earned his RMR, CRR, CBC and CCP. These certifications verify Mike's writing ability; however his humor, positive nature and warm personality are what define him. Mike looks forward to working with other highly-skilled writers and doing whatever he can to assist others in their realtime pursuits. Mike volunteers his skill with a number of support groups focused on the needs of those with hearing loss.

Julie Stone, Controller, first worked with Alternative Communication Services, LLC as a TypeWell transcriber, developing a deep appreciation for the impact communication access can have on those with hearing loss. She is passionate about helping entrepreneurs grow their business through a careful combination of hard work, resourcefulness, and enthusiasm. Prior to joining ACS, Julie served as a Controller and consultant to several small businesses, bringing with her over a decade of accounting skills. She earned a degree in Business from the University of the Pacific, and now the California native calls Richmond, Virginia home (though she still can’t say “y’all” with conviction). When she’s not bean-counting, Julie enjoys reading, running, and keeping up with an active family.