PostCAP, LLC: Hello, how may I help you?
Client: I have two hours of audio and I need a
transcript right away, but I don’t know where to start. Can you help me?
PostCAP, LLC: Absolutely! When do you need the
transcripts back? Our standard
turnaround time is 3-business days, but we can expedite your request if needed.
Client: I need the transcripts back by the end of the day. Are you able to turn this around in eight hours?
PostCAP, LLC: No problem. We can meet your deadline. What
level of service would you like?
Client: Bronze works. These are notes from a meeting from yesterday. It doesn’t need to be perfect. This was a brainstorming session from yesterday. It’s most important that our ideas are captured and that I can get the transcript back ASAP!
PostCAP, LLC: Excellent! Please send me your contact information to
firstname.lastname@example.org. I’ll setup a new client account and provide you simple log-in directions. After logging in your account, you’ll be able to upload your audio file and be guided through a series of selections. If at any time you’re unsure or confused, please drop us an
e-mail or call us back at
Client: Excellent! I can’t wait to get started. What an easy process. Thanks!
PostCAP, LLC: Thank you for taking the 1st step with PostCAP, LLC. We look forward to partnering with you on your project!